Repair FAQs
Professional Boot Repair Made Easier with Online Ordering
Getting your favorite boots or shoes repaired is now easier than ever with Modern Shoe Shop in Dixon, Illinois. Whether you need new soles for your work boots, repairs to your favorite leather boots, or additional services like stitching, heel liners, or Tuff Toe protection, our experienced repair team is here to help.
We've simplified our repair process! Instead of mailing your boots to us for an initial repair quote, you can now browse available repair services, select your options, and complete your payment directly through our website.
How Our Online Boot Repair Process Works
Select Your Repair Service
Visit our Boot Repairs Online page to explore our available shoe and boot repair services. Choose the repair type, sole style, and any additional services that fit your needs.
Complete Your Purchase Online
Once you've selected your repair options, complete your order through our secure online checkout. You'll know the price of your selected services before sending your boots to our repair shop.
Ship Your Boots to Modern Shoe Shop
After placing your order, follow the shipping instructions to send your footwear to our repair shop in Dixon, Illinois. Please remove any laces, removable footbeds, and personal items before shipping.
We Repair & Return Your Boots
Our experienced repair team will inspect your footwear and complete the selected repairs, provided your boots are suitable for the service. Once finished, we'll ship your repaired footwear directly back to you.
Frequently Asked Questions
No. You can browse available repair services, choose your options, and pay online before shipping your footwear. If you are unsure which service to select or whether your boots can be repaired, please contact us first.
Yes, we can repair just about any brand of shoes and boots, including Red Wing, WORX, Irish Setter, Carolina, Wolverine, SAS Shoes, and Red Wing Heritage. We are now resoling hiking boots as well.
Due to differences in construction, not all boots and shoes can be resoled. If you have questions about your specific style, please contact us before placing an online order or shipping your footwear.
Boots with cracked insoles, torn leather uppers, or worn-through linings usually cannot be repaired. If you are unsure whether your boots can be repaired, please call us.
There are cases where we cannot repair boots that have previously been repaired by another shoe repair shop due to the methods used. It's best to call or email our repair shop with specific questions.
First, select and pay for your repair service on our Boot Repairs Online page. Then follow the shipping instructions provided with your order. Remove laces, removable footbeds, and personal items before sending your boots. These items will not be returned.
If your boots cannot be repaired, our repair shop will contact you to explain why and discuss the next steps. Please contact us before ordering if you are unsure whether your boots are repairable.
If you provide an email address with your repair order, we will send you an email confirming that we have received your boots.
You can expect to receive your boots in approximately 10-14 days. Please allow more time for more extensive repairs.
Adding Tuff Toe to your work boots or baseball cleats is $45 per pair or $25 for a single shoe.
Not Sure Which Repair Service You Need?
Not every boot or shoe can be repaired, and some footwear may require special attention depending on its construction, condition, or previous repairs. If you are unsure whether your boots can be repaired or which service to select, please contact Modern Shoe Shop at (815) 284-3007 before placing your order or shipping your footwear. Our team can help answer your questions and guide you toward the appropriate repair option.
Ready to Give Your Boots a Second Life?
Don't replace your favorite pair before exploring your repair options. From work boots and heritage footwear to hiking boots and everyday shoes, Modern Shoe Shop offers professional repair services to help extend the life of your footwear.